What To Do When Someone Passes in Singapore
Comprehensive guides, FAQs, and resources to help you through this difficult time.
Immediate Steps: What to Do Right Now
Stay Calm & Contact Us
Call or WhatsApp 9687 5688 immediately. We'll guide you through everything step by step.
At Home: Call 995
If your loved one passed at home, call 995 for an ambulance. They will transport to the hospital for a Doctor's Certificate.
At Hospital: Get CCOD
If at hospital, request the Medical Certificate of Cause of Death (CCOD) from the attending doctor.
Prepare Documents
Have ready: Deceased's NRIC, Doctor's Certificate or CCOD, Next-of-kin NRIC.
We Handle the Rest
Collection, permits, cremation booking, venue setup, and all arrangements—leave it to us.
Too much to handle? We can manage every step.
Helpful Guides
Choosing a Venue
HDB void deck (common & economical), Condo function rooms (more private), Landed property (spacious & personal), Funeral parlours (climate-controlled, professional facilities). We handle setups for all venue types.
How Many Days for a Wake?
1-day wake: Quick, simple, often for direct cremation or immediate family only. 3-day wake: Most common—allows relatives to travel and pay respects. 5-day wake: Extended for large families or overseas relatives. We accommodate your needs.
Choosing Religious Rites
Buddhist: Monks chant sutras; lotus flowers and incense. Taoist: Dialect-specific priests; paper offerings and rituals. Christian: Pastor-led service; hymns and prayers. Roman Catholic: Priest and Mass; crucifix and candles. Soka: SGI leaders; simple, dignified setup. Freethinker: Non-religious celebrant; personalized tributes. Bespoke: Your custom vision—we create it.
What 'Nett Pricing' Includes
All essential services in the package (casket, setup, hearse, permits, coordination). No hidden fees within the stated nett price. Optional upgrades and venue/parlour fees quoted separately upfront. Total transparency—you know exactly what you're paying for.
What to Bring to a Wake
Condolence money (white envelope with odd amount, e.g., $30, $50). Appropriate attire (dark colors, modest). Respectful demeanor. Incense or flowers (often provided, but additional offerings welcome). Your presence and support for the family.
After-Care: Columbarium & Ash Storage
Government columbariums: Mandai, Choa Chu Kang (affordable, public). Private columbariums: Various locations, premium facilities. Home ash storage: Allowed, with proper urn. Sea ash scattering: Requires NEA permit. We assist with bookings, niche selection, and all arrangements.
Downloadable Resources
Helpful checklists and guides you can download and print
Funeral Planning Checklist (PDF)
A comprehensive checklist covering documents, decisions, and steps when planning a funeral in Singapore.
Frequently Asked Questions
Still have questions? We're here to help.
